Pilot program: done-for-you AI assistants for Australian ecommerce brands
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Free AI Opportunity Map · for ecommerce teams

Hand your store's busywork to AI assistants we build and run for you.

Sensic Labs sets up AI assistants inside the tools you already use (Shopify, Gmail, Gorgias, Klaviyo, Slack) to draft customer replies, write your daily trading report and chase the follow-ups. Your team approves. The assistant does the grunt work.

  • ✓The 3 jobs to hand over first, picked for your store, with a rough estimate of the hours each should give back
  • ✓How each one would work inside your tools, and what stays with a human
  • ✓A 20-minute call. Yours to keep. No course, no software to learn
Matt Konig, founder of Sensic

Built by the team behind Sensic Digital. We run our own agency on these assistants every day, across Shopify, Meta, Google and Klaviyo.

Works inside the tools your team already uses

ShopifyGmailOutlookGorgiasKlaviyoSlackMeta AdsGoogle SheetsXero
What an assistant can take off your plate

The repetitive jobs that eat your team's week.

Every assistant is built around one job, inside your tools, with a person approving anything that matters.

CUSTOMER SERVICE

"Where's my order?" answered in minutes

Reads the ticket, checks the order in Shopify and tracking, and drafts the reply in your brand voice. Your team reviews and sends, or lets simple ones go automatically.

REPORTING

Your trading report, written before 7am

Yesterday's sales, ad spend, MER, best sellers and anything odd, pulled from Shopify and your ad accounts and posted to Slack or email.

MARKETING

First drafts of ads, emails and product copy

Briefs, hooks and variations built from your best-performing ads and reviews, ready for your team to edit rather than start from a blank page.

REVIEWS & UGC

Every review read, the important ones flagged

Drafts replies, tags themes (sizing, shipping, quality) and flags anything that needs a human before it becomes a refund.

OPERATIONS

Stock, supplier and wholesale follow-ups

Low-stock alerts, draft reorder emails, and follow-ups on wholesale enquiries so nothing sits in an inbox for a week.

YOUR BOTTLENECK

The job only your business has

Most stores have one painful manual process nobody else would think of. The free map is where we find it.

We use them ourselves first

We built these for our own agency before offering them to anyone.

  • ✓Every morning an assistant pulls Shopify, Meta, Google and Klaviyo numbers for our client brands and writes the report before the team logs on.
  • ✓Ad drafting: briefs and first-draft copy built from each brand's best performers.
  • ✓Inbox and ops: drafted replies and follow-ups waiting for a human to hit send.
AI
Trading assistant 7:02 AM · #daily-numbers

Yesterday (Tue): A$12,480 revenue, +8% vs last Tue · 131 orders · AOV A$95

Ads: Meta A$1,640 · Google A$510 · MER 5.8x (target 5x) ✓

Best seller: Classic Tee, Black (38 units). Only 46 left, so reorder in ~9 days.

Check today: 1) 14 "where's my order" tickets from the Aus Post delay, replies drafted in Gorgias. 2) Ad "Summer hook v3" CPA up 40% in 3 days.

Illustrative example
How it works

Start with one job. Keep what earns its place.

STEP 1 · FREE · 20 MINUTES

Map it

We look at where your team's week goes and pick the 3 jobs worth handing over first. You keep the map either way.

STEP 2 · PILOT

Build one assistant

We build the first assistant inside your tools and run it on real work with your team approving every output. Scoped and priced up front.

STEP 3 · MEASURE

Expand what works

We track time saved and quality. If it's earning its place, we add the next job. If not, we switch it off.

Control

Guardrails before speed.

Assistants move faster when people stay in charge of the decisions that matter.

Human approvalCustomer-facing sends and changes wait for a person until you say otherwise.
Permissioned accessOnly the systems and fields you approve. Revocable any time.
Audit trailSee what ran, what it drafted, what changed and why.
Off switchAnything odd routes to your team, and any assistant can be paused in one click.
Is this for you?

Built for busy ecommerce teams.

A great fit if you…

  • Run an Australian online store doing around A$50k+ a month
  • Have a founder or small team buried in the same admin every day
  • Want it done for you, not another course or app to learn
  • Are happy to start with one job and measure it

Probably not a fit if you…

  • Want to replace your team with bots
  • Haven't launched yet, or have very low order volume
  • Need fully autonomous sends on day one with no review
  • Are looking for off-the-shelf chatbot software
FAQ

Straight answers.

Is the AI Opportunity Map really free?

Yes. It's a 20-minute call where we map the first 3 jobs worth handing over. If a pilot makes sense, we'll scope it with you. If not, you keep the map.

Will this replace my staff?

No. It takes repetitive work off your team so they can spend more time on customers, product and growth.

What does a pilot cost?

It depends on the job and the tools involved. You'll get a fixed scope and price after the call, before anything is built.

Is our data safe?

Assistants only get access to the systems and fields you approve, access is revocable, and everything they do is logged. Customer-facing messages wait for a person until you're comfortable.

Do we need a tech team or AI knowledge?

No. It's done for you. You bring the business context; we handle the mapping, build and upkeep.

What if the assistant gets something wrong?

That's why a person approves outputs to begin with, and why odd cases route to your team. We tune it on your real work before anything runs on its own.

Free AI Opportunity Map

Find the 3 jobs your store should hand to AI first.

About a minute to request, then a 20-minute call. Yours to keep.

  • ✓3 jobs, ranked by hours saved and ease
  • ✓How each works in your tools, with a human in charge
  • ✓No obligation to run a pilot
Get my free AI Opportunity Map →20-minute call · 60-second form